Terms of Use

Last updated: November 13, 2026

These Terms of Use govern your access to and use of the Sbraistana website and services. By accessing or using our website, you agree to be bound by these terms.

Acceptance of terms

By accessing this website, you confirm that you are at least 16 years of age and have the legal capacity to enter into these terms. If you do not agree with any part of these terms, you must not use our website or services.

Use of website

Permitted use

You may use our website for:

• Browsing and viewing content
• Placing orders for our products
• Contacting us with enquiries
• Accessing information about our services

Prohibited use

You must not:

• Use the website in any way that violates applicable laws or regulations
• Attempt to gain unauthorised access to any part of the website or systems
• Transmit any viruses, malware, or harmful code
• Engage in any form of automated data collection (scraping, crawling) without permission
• Impersonate any person or entity or misrepresent your affiliation
• Interfere with or disrupt the website or servers
• Use the website for any commercial purpose without our consent

Products and orders

Product descriptions

We make every effort to ensure that product descriptions and images are accurate. However, we do not warrant that descriptions are error-free or complete. All products are subject to availability.

Pricing

All prices are displayed in Australian Dollars (AUD) and include applicable taxes unless otherwise stated. We reserve the right to change prices at any time, but price changes will not affect orders already placed.

Orders and payment

When you place an order, you are making an offer to purchase the product. We reserve the right to accept or decline your order for any reason. Payment must be made in full before we process your order.

Shipping and delivery

We aim to process orders within 48 hours. Delivery times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers or customs processes.

Returns and refunds

You may return unused products in their original condition within 30 days of receipt for a full refund. Custom mapping services are non-refundable once work has commenced. Digital subscriptions may be cancelled at any time but are non-refundable for the current billing period.

Intellectual property

All content on this website, including text, graphics, logos, images, maps, and software, is the property of Sbraistana or our licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not:

• Copy, reproduce, or distribute any content without permission
• Modify or create derivative works from our content
• Use our trademarks or branding without authorisation
• Remove or alter any copyright notices or proprietary marks

User content

If you submit content to us (such as reviews, testimonials, or correspondence), you grant us a non-exclusive, royalty-free, perpetual licence to use, reproduce, and display that content for business purposes.

You represent that any content you submit:

• Is your original work or you have permission to submit it
• Does not infringe any third-party rights
• Does not contain unlawful, defamatory, or offensive material

Third-party links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of use of these external sites. Links are provided for convenience only and do not imply endorsement.

Disclaimers

Website availability

We strive to keep the website available at all times but cannot guarantee uninterrupted access. The website may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control.

Accuracy of information

While we make reasonable efforts to ensure information accuracy, we do not warrant that all content is complete, current, or error-free. Information is provided for general purposes only.

Travel advice disclaimer

Our travel cards and related content are supplementary tools designed to enhance your travel experience. They are not intended to replace:

• Professional travel advice or planning services
• Official navigation tools or safety equipment
• Government travel advisories or local guidance
• Travel insurance or emergency preparedness measures

Individual results and experiences may vary. We recommend consulting with qualified travel professionals and checking official government resources before travelling to unfamiliar destinations.

Limitation of liability

To the fullest extent permitted by law:

• We are not liable for any indirect, incidental, or consequential damages arising from your use of the website or products
• Our total liability for any claim related to the website or products shall not exceed the amount you paid for the product or service in question
• We are not liable for any loss or damage resulting from reliance on information provided on the website

Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.

Indemnification

You agree to indemnify and hold harmless Sbraistana, its directors, employees, and agents from any claims, losses, damages, or expenses arising from your violation of these terms or your use of the website.

Privacy

Your use of the website is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect and use your information.

Changes to terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective when posted on this page with an updated "Last updated" date. Your continued use of the website after changes are posted constitutes acceptance of the modified terms.

Governing law

These terms are governed by the laws of Victoria, Australia. Any disputes arising from these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.

Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Entire agreement

These Terms of Use, together with our Privacy Policy and any other legal notices published on the website, constitute the entire agreement between you and Sbraistana regarding your use of the website.

Contact information

If you have questions about these Terms of Use, please contact us at:

Email: [email protected]
Address: 127 Collins Street, Melbourne VIC 3000, Australia